Corporate Career Opportunities

We are Kindermusik International, the world’s leading publisher of music and movement education curricula, and one of North Carolina’s most respected employers. Interested in working for Kindermusik and making a difference in the lives of children across the globe? Check out our current job openings at our corporate office in beautiful Greensboro, NC.

EMPLOYEE OWNERSHIP OPPORTUNITY

Kindermusik International is seeking to identify a Customer Solutions Associate to join our hands-on, fast-paced goal-oriented team. Kindermusik is not a typical corporate environment. A successful candidate will be one that can work and think outside the box and isn’t afraid to dig in and really show they care about our customers. Translation: You will make decisions, think on your feet and help new customers get started while providing support for current customers. Our business involves bringing music education to children, families and classrooms around the world. Sound good? Keep reading, and if you think you fit the need as described we would love to hear from you.

All candidates for this position must work in our corporate office in Greensboro, NC. This is a full-time position.


Job Description

A Customer Solutions Associate works under the direction of the Customer Solutions Manager in a team environment and is responsible for providing support for customers and sales team members. This includes phone and email communication, data entry; technical support and basic knowledge of all areas of the business. The ideal candidate will possess great interpersonal skills, an ability to understand and simplify complicated processes and have the energy and desire to help grow accounts and provide solutions and administrative support within Kindermusik. This position will be part of a small internal support team working with Kindermusik teams and customers both domestically and internationally located.


Knowledge, Skills, and Abilities:

  • Ability to multi-task and handle consistent workflow
  • Good listening skills and retention/memory
  • Ability to accurately enter and manipulate data
  • Initiative to follow-up on pending issues until completely resolved
  • Effective oral, written and telephone skills
  • Good persuasion techniques for cultivating new and existing customers
  • Takes sales information and put it into an easily readable format
  • An intense need to organize and simplify
  • Strong computer and technology skills –Excel, Word, Skype, Website navigation; Salesforce and Great Plains experience a plus
  • An ability to work under pressure and meet deadlines
  • An ability to work independently and as a team
  • A fast learner that is naturally proactive rather than reactive

Education

A minimum of an Associate’s Degree from an accredited college or university is required

Please email your resume and cover letter to jobs@kindermusik.com.

Teaching Career Opportunities

All Kindermusik studios are operated by Independent Kindermusik Business Owners.

To find a Kindermusik studio that is hiring in your area, type in your address below.

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Our Story

Join Our Fun and Growing Team

We’re seeking people with a passion for developing young minds, talents, and creativity to open their own Kindermusik studio, add Kindermusik programming to an existing business, or bring our research-based curricula into a school.

Interested in opening your own studio or adding Kindermusik to your school? Getting started is easy.

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